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7 Questions Leaders Should Use Often

Questions are a powerful tool for every leader. The greatest leaders I know ask lots of questions.

Whenever I consult with leaders, one of the first things I do is analyze what questions the leader is asking. You only get answers to questions you ask. The better the questions—the better the answers.

Questions can challenge. They encourage discussion. They can open the process toward discovery of solutions and better ways of doing things. Plus, questions allow other people to have an opinion other than the leader—adding huge value to organizational health.

I’ve learned over the years, people often have opinions they won’t share until they are given a direct invitation to share them. I keep my door open all the time. I take pride in not being a “controlling leader.” But, it doesn’t guarantee people will share what’s on their mind. The forum has to be created for them most of the time.

Here are seven examples of questions leaders should memorize and use often:

How can we improve as a team?

This is a practical question, which, in my experience, people will enjoy answering. It can make their life better. They may have thoughts on needing more meetings—or less meetings—or better meetings. That could be valuable insight you don’t see. Even if they’ve never thought about this question, it opens their mind to ways to improve. Who doesn’t need that?

Will you help me?

Everyone wants to be wanted. They want their input to be needed. I’m not talking about dumping on people, but when a leader asks this question and genuinely invites the team into the decision-making process, they feel empowered.

How can I help you?

Knowing a leader is willing to help is huge. Even if they don’t need your help, they appreciate knowing they are truly part of a team. And the leader is a team player.

Do you understand what I’m saying?

This is a valuable question to follow up with after you’ve said anything, but especially when you’ve delegated a task or given someone a responsibility. Because, again, they may not ask if you don’t. Not asking this question can lead to unnecessary confusion, miscommunication and frustration.