Max Depree wrote, “The first responsibility of a leader is to define reality. The last is to say thank you. In between the two, the leader must become a servant and a debtor.” Leaders, we are servants and debtors. We are in debt to the people who follow us. And what do leaders owe those who are following? At least these four things:
1. Honesty
Based on extensive research on leadership over two decades, Jim Kouzes and Barry Posner claim that “more than anything, we want leaders who are credible. People must be able to believe in their leaders.” And according to them (authors of The Leadership Challenge), credibility is the result of honesty. In fact, in every survey they conducted, honesty was selected as the most necessary leadership characteristic. People long for alignment between what leaders say and how leaders live, or as the authors state, “Consistency between word and deed is how we judge someone to be honest.”
What does dishonesty look like in leadership? It is dishonest to hide reality from those the leader is leading. It is dishonest to use the role to serve self and not those the role is designed to serve. It is dishonest not to give truthful feedback, in a loving way. It is dishonest for one to say, “I am on board with a direction,” and not offer one’s best to that direction. It is dishonest to speak kindly to someone’s face and poorly behind his or her back. Dishonesty destroys a leader’s credibility and hurts those the leader is leading.
2. Respect and Care
Leadership is ultimately about people. Where there are no people, there is no need for leaders. C.S. Lewis wrote, “There are no ordinary people. You have never talked to a mere mortal. … Next to the Blessed Sacrament itself, your neighbor is the holiest object presented to your senses.” The people a leader leads are not tools but people created in the image of God. And as God’s image-bearers, they are worthy of respect and care. Some leaders view their teams as existing to serve their needs. Other leaders view themselves as existing to serve those they lead, there to equip and empower. The difference between the two is mammoth.
